part time noc support specialist

Location: Cincinnati, OH

Are you looking to become a valuable asset to a growing, established company? Don't wait and apply today! 

What you will be doing as the Part Time NOC Support Specialist: 

• Network Operations Support of Company's customer base in a 24x7x365 environment

• Provide immediate customer interaction support via ACD, e-mail and portal request

• Consistent monitoring of all events related to equipment, managed services, network and power

• Perform routine facility and equipment readings throughout data center facility

• Assist customers with onsite installation and service request

• Ongoing development and training of supported products and services

• Serve as backup to local teams for facility related activities

• Maintain a working level of proficiency with all Company co-location, Cloud and managed service platforms

• Establish security access via badge and biometrics for all new customers

• Properly identify all visitors and provide escort to specified premise equipment

• Actively monitor all security and video surveillance systems

What you will need as the Part Time NOC Support Specialist:

• High School Diploma or Equivalent; College course work in related field or equivalent work experience

• Help Desk or Data Center experience – 2 years

• Troubleshooting process and procedures – 2 years

• Experience with EM7 or similar application – 2 years

** CALL AQUARIUS TODAY AND WE WOULD LOVE TO DISCUSS THE DETAILS- 513-247-0750**