Desktop support specialist

Location: Cincinnati, OH

Indefinite Contract 

DESKTOP SUPPORT SPECIALIST

RESPONSIBILITIES:

• Face to face interaction with client fixing technical issues. 
• Duties include imaging, troubleshooting, laptops, iPhones, iPads, etc. 
• Installation/ set up of new printers and equipment.
• Windows 7 support and troubleshooting.
• Heavy lifting may be required.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING:

• High level knowledge of Windows Desktop, the OS, XP, and Windows 7.
• Solid knowledge and experience with SCCM 2007.
• Experience in reviewing PC Logs, diagnosing issues, and troubleshooting.
• Experience in working in an environment with 500 to 2000 PCs is a plus.
• Very heavy experience with PC deployments, troubleshooting, upgrades, etc.
• Must be able to lift up to 50 lbs. 
• Strong experience working with customers.
• Great communication skills.