Desktop support specialist
Location: Cincinnati, OH
DESKTOP SUPPORT SPECIALIST
- Face to face interaction with client fixing technical issues.
- Duties include imaging, troubleshooting, laptops, iPhones, iPads, etc.
- Installation/ set up of new printers and equipment.
- Windows 7 support and troubleshooting.
- Heavy lifting may be required.
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING:
- High level knowledge of Windows Desktop, the OS, XP, and Windows 7.
- Solid knowledge and experience with SCCM 2007.
- Experience in reviewing PC Logs, diagnosing issues, and troubleshooting.
- Experience in working in an environment with 500 to 2000 PCs is a plus.
- Very heavy experience with PC deployments, troubleshooting, upgrades, etc.
- Must be able to lift up to 50 lbs.
- Strong experience working with customers.
- Great communication skills.