bilingual patient scheduling coordinator

Location: Kettering, Ohio

Direct Hire

BILINGUAL PATIENT SCHEDULING COORDINATOR

RESPONSIBILITIES:

• The hours are Saturday & Sunday 8:00am - 5:00pm; Monday - Friday 5:00pm-8:00pm with a day off on Tuesday, Wednesday or Thursday.
• The Patient Scheduling Coordinator (PSC) helps the field staff provide exceptional care by scheduling visits according to protocol.
• All patients’ and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience.
• The PSC understands and practices all legal and company rules and regulations.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING:

• Education and/or Experience: High-School graduate or equivalent.  Associates Degree preferred.  
• Bilingual: English and Spanish.
• At least one year of experience in the Health Care industry and experience in home care is desirable. 
• Computer Skills: Ability to learn new database system. Ability to run reports and analyze data.
• Customer Service Skills: Effective and clear oral and written communication skills. Ability to listen and work with a diverse group of people.
• Problem Solving Skills: Ability to identify a problem, look for possible solutions, make a decision, and implement the course of action.
• Ability to multi-task and prioritize.