appointment/phone coordinator
Location: Cincinnati, OH
Would you like the opportunity to get your foot in the door with one of the top Healthcare networks here in the Cincinnati area? Don't miss your chance and apply today!
What you will be doing as the Appointment Coordinator:
Responsible for scheduling appointments for all office providers, verifying patient demographics and completing the required registration of patients.
Complete all points of required quality maintaining department acceptable levels and goals.
Follow department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution.
Dependability in areas of attendance, punctuality and the timely performance of duties.
A working knowledge of medical terminology is necessary.
What you will need as the Appointment Coordinator:
Graduate of an approved technical, professional, or vocational program Business Will also accept other medical/ healthcare related fields of study
Up to 1 year Previous call center experience in a call center environment.
Familiar with on line data entry/retrieval systems.